The platform lenders use

The platform that turns past-due accounts into resolved ones.

Lenders use Debt Digest to give overdue customers a fair way to pay, online, before and after charge-off. Every notice, message, and payment page carries your brand, not ours.

See how the compliance works
Live today. See it work in seconds. On your brand, on your timeline. You decide every message.
The live creditor dashboard: portfolio cockpit with pre-charge-off counts, resolution review queue, projected collections, and compliance status, on illustrative sample data The consumer portal themed for a fictional credit union, Cascade Mountain FCU: same product, the credit union's brand on the payment button, no Debt Digest badge
Live portals · illustrative data · the consumer resolution portal, themed for a fictional credit union
The whole thesis in one message

One text becomes a resolved account.

A past-due member gets one message, from you, on your brand. One tap opens a secure, pre-approved way to resolve. They accept, sign, and pay, entirely on their own. Every step is logged for the examiner, and your team touches the account zero times.

9:41
Sunrise Federal CU
A resolution option is ready for your account ending 8842. Review it securely here: sunrisefcu.debt-digest.com/r
Tap to open
Secured link · your credit union
Sunrise Federal CU
Account ending 8842
Balance $8,842.00
Settle in full
$2,640
one payment, and the account is closed
You save $6,202
Accept this offer
or set up a monthly plan
Pre-approved by your credit union
Sunrise Federal CU
Sign to lock it in.
Settlement$2,640.00
Accountending 8842
Balance cleared$8,842.00
Jordan Avery
Signed electronically · ESIGN Act
Sign & finish
Resolved
Your settlement is signed, confirmed, and on its way to your credit union.
Logged · examiner-ready
  1. Contact
  2. Verify
  3. Offer
  4. Approve
  5. Pay
  6. Document
  7. Done
0 manual collector touches,
from first contact to signed settlement

Required notice on file. Telephone-frequency and channel policies applied. Every action hash-chained into an examiner-ready log. The rail does the work; the record proves it.

FDCPA §1692 aligned by design Reg F §1006.14(b)(2) telephone frequency §1006.34 validation notices SR 11-7 aligned audit trail SOC 2 Type I roadmap

What the platform does

One rail for the whole delinquency lifecycle

Built for any lender with past-due accounts to resolve, before and after charge-off. Charge-off is the point where a lender writes the balance off its own books for accounting purposes. The money is still owed, and it can still be paid. Credit unions first; banks, fintech lenders, collection agencies and creditor-side firms on the same rail.

InterceptLive

Catch up before charge-off.

Pre-charge-off outreach and self-service payment plans, on your timing.

RecoveryLive

Keep working accounts after charge-off.

Post-charge-off recovery on the same rail. Agencies and creditor-side law firms work accounts in their own cockpits.

See the agency cockpit →
White-label

Your brand, our rail.

Per-creditor theming, badge-free portals, custom domains.

Fictional brands, real product
Compliance§1006.34

The regulator over your shoulder is designed in.

Validation notices, dispute pauses, and cease-contact enforcement run at the code path.

Guardrails§1006.6 · §1006.14

Every message counted, gated, and logged.

Frequency counting and quiet-hours gating before anything sends.

Analytics

See the charge-off clock running.

Portfolio aging, cure tracking, and the countdown on every account.

120 daysNCUA charge-off window (credit unions)
You stay in control

You stay the only voice your customer hears.

Think of Stripe, Twilio, or DocuSign: software that powers what a business does, while the business stays in charge. Debt Digest is that software for past-due accounts. Branding is per interaction. Every notice, message, envelope, SMS sender, and payment page carries your brand. On your own domain the entire surface is yours. And where a customer owes more than one lender, the shared view is deliberately neutral: your competitor's brand never appears beside yours either. You keep the relationship, the brand, and the decision on every message, with no core integration to build and no collections team to staff. See exactly whose brand appears, touchpoint by touchpoint →

  1. 1

    Import your accounts

    Upload via CSV or API. We auto-generate the FDCPA validation notice, build a per-account profile, and mark each account as Not Yet Contacted.

  2. 2

    Review who hasn't been contacted

    Filter to the Not Yet Contacted queue. See the prepared notice, the channel recommendation, and the timing window before anything goes out.

  3. 3

    Click to send: you're in control

    One button. Emails go out under your name, your reply-to, your brand. The audit log captures who clicked, when, and which account moved from pending to sent.

    Creditor-initiated
vs. an outside collector
They decide when and how to contact your customer, on their schedule and under their name. The relationship leaves your hands.
You stay in charge. Every message goes out in your name, when you decide, with a clear record of who sent what and when.
vs. building it yourself
In-house means a year of engineering, a compliance team to staff, and rules to keep current as they change.
You get the platform on day one. Nothing to build, no collections team to hire, and the compliance rules are built in.
vs. doing nothing
Today past-due accounts drift toward charge-off, and a customer who wants to pay has no easy way to do it.
You give that customer a fair, self-service way to catch up online, and recover more before the account is written off.

See how the compliance works →

Built for a regulated industry

Built compliant, by default.

Configured FDCPA, Reg F, and TCPA controls run in the workflow, every send is captured in a tamper-evident audit trail, and account ownership, authority, sender identity, and decisions remain explicit. Read the detail on our trust center and security page.

Transparent subscription pricing

Simple per-account pricing. Pilots are free.

Start with a free pilot: $0 until you have placed 100 accounts or 30 days have passed, whichever comes first, and both are raisable for a negotiated pilot. Nothing converts automatically: new placements simply pause until you accept an order form. After that, a flat $2.50 per active account / month with a $1,500/month floor. Your borrowers pay you directly; Debt Digest is the software underneath.

See the math on your portfolio in 30 minutes.

Send us a redacted snapshot of your past-due accounts. We'll model your recovery lift, pilot economics, and 90-day rollout plan at no cost, no obligation.