Company directory
Capital One
Also appears on letters, statements, and credit reports as: Cap One, CapOne, Capital 1.
Debt Digest is not affiliated with Capital One and does not speak for them.
How to reach them
How to reach Capital One.
- Website https://www.capitalone.com/help-center/contact-us/
- Mailing address (disputes) Capital One, Attn: Disputes, P.O. Box 30279, Salt Lake City, UT 84130-0279
- Phone 1-877-383-4802 (general customer service)
- Phone 1-800-CAPITAL (227-4825) (credit card servicing)
What to ask for in writing
Four things you can ask for in writing.
This is what to ask for. Debt Digest does not tell you whether to pay, how much, or what to say beyond this.
- Validation information: the current amount, who it is owed to, and how it changed since the itemization date.
- Who owns the debt right now, by legal name, and who is allowed to collect on it.
- An itemized balance: principal, interest, and fees broken out separately.
- A written agreement before you pay anything, describing exactly what the payment settles.
Keep track of this