Company directory

Citi

Also appears on letters, statements, and credit reports as: Citibank, CitiCard, Citi Bank.

Debt Digest is not affiliated with Citi and does not speak for them.

How to reach them

How to reach Citi.

  • Mailing address P.O. Box 6195, Sioux Falls, SD 57117-6195 (billing rights/rejection-notice address on a Citi credit card agreement) Last checked Sep 24, 2026. Source
  • Phone 1-800-950-5114 Last checked Sep 24, 2026. Source
What to ask for in writing

Four things you can ask for in writing.

This is what to ask for. Debt Digest does not tell you whether to pay, how much, or what to say beyond this.

  • Validation information: the current amount, who it is owed to, and how it changed since the itemization date.
  • Who owns the debt right now, by legal name, and who is allowed to collect on it.
  • An itemized balance: principal, interest, and fees broken out separately.
  • A written agreement before you pay anything, describing exactly what the payment settles.
Keep track of this

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