Company directory
Synchrony
Also appears on letters, statements, and credit reports as: Synchrony Financial, GE Capital Retail.
Debt Digest is not affiliated with Synchrony and does not speak for them.
How to reach them
How to reach Synchrony.
- Website https://www.synchrony.com/help/contact-us
- Phone 1-866-419-4096 (general inquiries)
- Mailing address (disputes) P.O. Box 965035, Orlando, FL 32896-5035 (Billing Inquiries address, per Synchrony consumer disclosure form)
What to ask for in writing
Four things you can ask for in writing.
This is what to ask for. Debt Digest does not tell you whether to pay, how much, or what to say beyond this.
- Validation information: the current amount, who it is owed to, and how it changed since the itemization date.
- Who owns the debt right now, by legal name, and who is allowed to collect on it.
- An itemized balance: principal, interest, and fees broken out separately.
- A written agreement before you pay anything, describing exactly what the payment settles.
Keep track of this