Company directory
Chase
Other names for this company: JPMorgan Chase Bank, N.A.
Debt Digest is not affiliated with Chase and does not speak for them.
https://www.chase.com/digital/customer-service1-800-935-9935Last checked Nov 3, 2026. Sources below
How to reach them
How to reach Chase.
- Website https://www.chase.com/digital/customer-service
- Phone 1-800-935-9935
- Phone 1-800-432-3117 (Card Customer Service)
What to ask for in writing
Four things you can ask for in writing.
This is what to ask for. Debt Digest does not tell you whether to pay, how much, or what to say beyond this.
- Validation information: the current amount, who it is owed to, and how it changed since the itemization date.
- Who owns the debt right now, by legal name, and who is allowed to collect on it.
- An itemized balance: principal, interest, and fees broken out separately.
- A written agreement before you pay anything, describing exactly what the payment settles.
Keep track of this